FREQUENTLY ASKED QUESTIONS
Contact WaterMarke Management Group directly. We will coordinate an attorney written lease extension for your property providing all parties are in agreement.
Please contact our office for more details. We contact the owner first. If owner approves then we can send the person an online rental application. This application will go through screening for: Credit, Background, Employment and Rental History. If approved then they must be added to the lease. Lease re-writing fee of $45.00 applies to the new tenant.
Circumstances vary. WaterMarke Management Group will review the request and advise the parties.
You will be given access to a tenant online portal. Each tenant (over the age of 18 years) will be sent an email link to set up their own portal. You can submit service requests through your portal.
You can call our 24 Hour Emergency Hotline. They can help you with most easy fixes or direct you with items that require immediate attention. 904-221-8850.
The tenant will have to ask permission from the owner (in writing) if any changes are made to the property.
Most often the tenant is responsible for changing the filters. However, if the filters are in an area that requires a ladder then those filters will need to be changed out by a service. It will be clearly defined in the lease.
The lease will clearly state, “A reasonable number of guests may occupy the property without prior written consent of the landlord if the stay is limited to no more than 7 days.”