WaterMarke Property Management ("WaterMarke," "we," "us," or "our") is committed to protecting the privacy and personal information of our clients, tenants, property owners, prospective renters, vendors, and website visitors.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information obtained through our website, property management services, leasing activities, and communications, including SMS text messaging.

Website: www.watermarkepropertymanagement.com

We may collect the following information when you interact with our website or services:

• Full name
• Email address
• Telephone and mobile phone numbers
• Mailing and property addresses
• Property ownership and rental information
• Leasing and tenant inquiries
• Maintenance and service requests
• Appointment and scheduling information
• Information voluntarily submitted through website forms
• Communication preferences and SMS consent records
• Other information reasonably necessary to provide property management services
• We may also collect technical information, such as IP addresses, browser information, and website usage data

WaterMarke Property Management may use collected information to:

• Respond to inquiries about our services
• Communicate with property owners and tenants
• Schedule property showings and appointments
• Coordinate maintenance and repair requests
• Provide leasing and rental information
• Send appointment reminders and confirmations
• Provide property management updates
• Respond to customer service requests
• Maintain business and service records
• Improve our website and services
• Comply with applicable legal requirements

WaterMarke Property Management may send SMS text messages to individuals who have provided appropriate consent.

Messages may include:

• Property management notifications
• Tenant and owner communications
• Maintenance scheduling and updates
• Property showing confirmations
• Leasing inquiries and follow-ups
• Appointment reminders
• Customer service responses
• Other service-related communications

Message frequency varies based on your interactions with WaterMarke Property Management.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Consent to receive text messages is not a condition of purchasing services, renting a property, or otherwise doing business with WaterMarke Property Management.

WaterMarke Property Management does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

We may use authorized service providers to facilitate message delivery and related business operations. These providers may process information solely as necessary to provide services on our behalf and are not authorized to use SMS consent information for their own marketing purposes.

We may share personal information with authorized third-party service providers when reasonably necessary to deliver our services.

These may include:

• Property maintenance contractors
• Leasing and property management service providers
• Technology and communication providers
• Payment processors
• Professional service providers

We may also disclose information when required by law or necessary to protect legal rights.

We do not share SMS opt-in consent information for third-party marketing purposes.

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, fulfill business obligations, comply with applicable laws, and maintain required records.

SMS consent and opt-out records may be retained as necessary to demonstrate compliance with messaging regulations.

Our website may use cookies and similar technologies to improve functionality, analyze website activity, and enhance the user experience.

Visitors may adjust their browser settings to manage cookies.

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable law.

You may also request changes to your communication preferences.

To unsubscribe from SMS communications, reply STOP at any time.

Our website may contain links to external websites, property listings, payment systems, or third-party services.

We are not responsible for the privacy practices of independently operated websites.

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Updated versions will be posted on our website.

WaterMarke Property Management

8825 Perimeter Park Blvd, Suite 401
Jacksonville, FL 32216

Phone: (904) 221-8850
Email: Care@WMGFlorida.com
Website: www.watermarkepropertymanagement.com